Expand eCommerce opportunities by developing successful multichannel digital retail strategies aligned to shoppers' changing paths to purchase.
  • Target’s omnichannel evolution
    Evaluate how Target is reacting to retail’s omnichannel evolution and explore where Target is headed. Learn how you can align to the Target shopper’s ...
  • Can a new trans-national marketplace disrupt European eCommerce?
    Leading European eCommerce players are joining forces to create a new continental online entity capable of challenging the global giants. Kantar ...
  • Amazon introduces 'More to love about Alexa'
    Amazon is moving full speed ahead with one of its core strategic pillars: innovating with devices and voice to further embed itself in shoppers’ ...
  • Digital Payment Transformation: What’s happening now. What’s happening next
    Digital payment development is accelerating at unparalleled speed, transforming how shoppers ...
  • Mastering eCommerce Fundamentals: Ratings and reviews
    Mastering eCommerce Fundamentals is a monthly series that provides tactics that can immediately and positively impact your eCommerce execution. ...
  • Battle of the Titans: Amazon vs. Walmart series
    As Amazon has expanded its influence and battled Walmart to be the most-shopped retailer in America, the comparisons — and faceoffs — between ...

Identify and leverage emerging trends in digital retail, technology, supply chain, and marketing to grow eCommerce and better target shoppers across multiple channels.

Interactive Chart: Amazon and Prime Penetration

Amazon's rise as a retail force has been swift and steady. To better understand the growing reach of Amazon among shoppers, use this interactive graphic to see the multi-year trend in shopping Amazon.com and Prime membership.
Line: Percent of U.S. Households Shopped Amazon.com during Past Four Weeks
Bars: Percent of U.S. Households with Amazon Prime Membership*

Understanding Pure Play Retailers

Summary Slides

Verishop: A new way for Millennials to shop

14 Oct 2019

By: Kantar Analyst.  7 Slides

Combining best-in-class fulfillment and customer service with a trusted and curated home, beauty, and fashion assortment, Verishop differentiates itself as an eCommerce platform for suppliers to reach discerning Millennial shoppers seeking an exploratory, influencer-based shopping experience.


Amazon introduces 'More to love about Alexa'

27 Sep 2019

  By: Rachel Dalton

Amazon is moving full speed ahead with one of its core strategic pillars: innovating with devices and voice to further embed itself in shoppers’ routines.

Summary Slides

Amazon and Alibaba: The evolution of retail

19 Sep 2019

By: Amar Singh.  48 Slides

With shoppers around the world shifting from offline to online shopping, Amazon and Alibaba have emerged as behemoths that are leading and enabling a whole new approach to shopping.

Summary Slides

Amazon North America: The big beats from Q2 2019

2 Aug 2019

By: Rachel Dalton.  11 Slides

This slide summary report evaluates the Q2 2019 financial results, highlights key North America initiatives and important themes ahead.

Summary Slides

North America: Amazon Prime Day 2019 recap

30 Jul 2019

By: Kantar Research Team.  67 Slides

This visual summary examines the key themes and insights during Amazon’s 2019 Prime Day in North America.

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The Shoppers' Evolving Path to Purchase

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Digital Payment Transformation: What’s happening now. What’s happening next

23 Sep 2019

By: Kantar Research Team, Harriet Leach.  35 Slides

Digital payment development is accelerating at unparalleled speed, transforming how shoppers pay and interact with retailers and brands. Kantar's comprehensive overview and analysis of the current and future landscape is essential reading to gain understanding of this crucial aspect of retail.

Followers: 454

Rethinking big store perimeters

2 Sep 2019  By: Ray Gaul

Retailing in the Week Ahead – Week 36, 2019 Conventional wisdom has it that the inside perimeter of big stores is where services are positioned. These include the lottery tickets, tobacco lockers, newsstand, or a click & collect area, even cafés/restaurants. This makes sense ...

Followers: 73

In our most recent loyalty research Kantar found that attaining consumer loyalty is a continuous challenge for suppliers facing a multitude of external factors in their attempts to understand complex drivers behind shopper decision-making. At the same time, new data insights are increasingly ...

Summary Slides

eCommerce ON report: Global Insights Report 2019 -- Wave 1

25 Jul 2019

By: Kantar Research Team, Malcolm Pinkerton.  37 Slides

eCommerce ON offers a foundational, shopper-centric understanding of eCommerce across categories and countries. This global overview introduces you to this exciting new project and details the scope of this unique and groundbreaking Kantar study.

Followers: 87

Alibaba has taken another giant leap forward towards its ambition of becoming the world’s fifth-largest economy by 2023, becoming a truly global titan of commerce. A crucial element of realising this is attracting more global brands, large and small, to its platform. This has just become ...

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Developing Multichannel Strategies

Followers: 454

Key account planning in Russia

14 Oct 2019  By: Ray Gaul

Retailing in the Week Ahead, Week 42 Kantar had the pleasure of hosting key account managers in Russia for a one-day workshop in Moscow on 10 October 2019. I joined my colleagues Vadim Khetsuriani, who is based in Moscow, and Lidia Palubina, who is working from London in a global eCommerce ...

Walking the Box

Modern Retail Collective: Walking the box

9 Oct 2019

By: Tory Gundelach.  10 Slides

Modern Retail Collective is a testing ground for retail innovation. Take a look inside.

Summary Slides

Drug spotlight: A look inside the CVS HealthHUB

9 Oct 2019

By: Ben Antenore.  16 Slides

CVS’s HealthHUB stores are the heart of its new retail healthcare strategy post the Aetna merger. We paid a visit.

Followers: 454

Retailing in the Week Ahead, Week 41 Kantar had the pleasure of hosting International Key Account Managers and Global Account Directors from major CPG companies at our 16th annual, Selling to Aldi, Selling to Lidl workshop series on 1 October 2019 in Frankfurt, Germany. This year, the focus ...

Summary Slides

The push and pull of technology in Canada

19 Sep 2019

By: David Marcotte.  23 Slides

Understand the balanced relationship Canadians have with technology and see best-in-class examples of retailers experimenting to better serve the needs of connected Canadians.

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Staying Ahead of Emerging Trends

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The Rise of Celebrity Beauty Brands

10 Oct 2019

By: Tiffany Hogan, Caroline Dumas.  16 Slides

Celebrity beauty brands are on the rise. See what their success means for the category and what traditional brands can learn from their success.

Followers: 85

Last week, I visited the new Modern Retail Collective, a retail innovation center that McKinsey & Co has opened inside the Mall of America in Bloomfield, Minn. According to McKinsey, the collective “provides a dedicated and fully supported space for retailers to test and measure how ...

Summary Slides

Now trending in fashion and beauty retail

8 Oct 2019

By: Tiffany Hogan.  18 Slides

Take a look at some recent “outside the box” thinking from the fashion and beauty channels.

Summary Slides

Target’s omnichannel evolution

7 Oct 2019

By: Tory Gundelach.  39 Slides

Evaluate how Target is reacting to retail’s omnichannel evolution and explore where Target is headed. Learn how you can align to the Target shopper’s omnichannel expectations. Discuss the organizational skills needed to win in a connected world.


Digital Retailing Webinar: The next evolution of omnichannel grocery

26 Sep 2019, 11:00 AM EST

Online grocery is here to stay. The race to build out capabilities is slowing, but now the real work begins. Retailers need to focus on delivering a convenient, timesaving service that connects seamlessly with the in-store experience. At the same time, retailers and brands are feeling the pressure to drive more operational efficiencies and profitability. In this webinar, we will: Understand the behavior of online grocery shoppers in the context of the omnichannel ecosystem. Discover ...

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